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Career Description

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

What Job Titles Production, Planning and Expediting Clerks Might Have

• Master Scheduler
• Planner
• Production Assistant
• Production Scheduler

What Production, Planning and Expediting Clerks Do

• Distribute production schedules or work orders to departments.
• Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
• Requisition and maintain inventories of materials or supplies necessary to meet production demands.
• Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.
• Confer with department supervisors or other personnel to assess progress and discuss needed changes.
• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
• Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
• Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
• Record production data, including volume produced, consumption of raw materials, or quality control measures.
• Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
• Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
• Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.
• Maintain files, such as maintenance records, bills of lading, or cost reports.
• Contact suppliers to verify shipment details.
• Plan production commitments or timetables for business units, specific programs, or jobs, using sales forecasts.
• Establish and prepare product construction directions and locations and information on required tools, materials, equipment, numbers of workers needed, and cost projections.
• Provide documentation and information to account for delays, difficulties, or changes to cost estimates.

What Production, Planning and Expediting Clerks Should Be Good At

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

What Production, Planning and Expediting Clerks Should Be Interested In

• Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

What Production, Planning and Expediting Clerks Need to Learn

• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.